The PORT CREDIT SKATING CLUB (“PCSC”, “Club”) is not responsible for loss or damage of property, or injuries sustained by skaters while participating in Club activities.

The Code of Conduct/Ice Courtesy (link) policy applies to everyone. Violations to the PCSC code of conduct will not be tolerated.

The PCSC abides by the Skate Canada Code of Ethics, as well as their Safe Sport (including harassment, bullying, discrimination, helmet use and concussion) policies. (link)

The Board of Directors (“the Board”) reserves the right to change ice times or programs and to pre-empt ice time for test days and for skater development programs.

The Board reserves the right to assess each skater’s qualifications in order to place him/her in the appropriate program.

PreCanSkate, CanSkate and Adult CanSkate participants must wear mittens and a CSA approved hockey helmet, regardless of age, until they have passed Level 5. Skaters will be asked to leave the ice if they are not wearing approved helmet and mittens. No stickers are permitted on the helmet in compliance with safety standards.

Skate Canada Membership

• Skaters registering for programs at PCSC will be registered as members of Skate Canada for the current skating season (September 1 to August 31).  Skate Canada membership includes insurance coverage and access to all Skate Canada programs.  PCSC provides skaters’ information, including name, address and birth date to Skate Canada for membership purposes only.  We do not share this information with any third party.
• Any skater whose home club is not PCSC must hold current registration with Skate Canada. The Skate Canada number must be provided when creating the “participant” account on the PCSC website. Please ensure that all information provided when creating the account is accurate (skater name, date of birth and Skate Canada number). A Skate Canada Duplication Registration Administration Fee will be charged due to member error in creating skater profile.

 PCSC Membership

• One parent is a member of PCSC with full voting rights from the date of registration until August 31 of the current skating season.
• Skaters 18 years of age and over hold their own voting rights.

 Parent Role

• The term "parent" refers to parents and/or guardians of the skater(s).
• A skater under the age of 12 must have a responsible adult present at the arena during all sessions. 

Communications

• PCSC uses its website homepage and email to communicate with members. It is the responsibility of the member to ensure the email address on their account is current. 
• Members may update their email subscription preferences at any time by logging into their profile under My Account => Communication Preferences and clicking the Update If a member chooses to opt out of electronic communications from PCSC, they acknowledge that they may not receive important communications regarding club activities and notices regarding the program information.
• PCSC highly recommends that members monitor their spam within their email accounts and make the PCSC Website a Trusted website.
• Members will not be contacted by other means unless there is an emergency.

 PCSC Qualifications

• Qualifications for sessions are as of August 31 of the current year. Skaters may be asked to submit a copy of their test sheet to verify qualifications for tests passed during the summer and off-season tests. 

 Guest Skating

• Guest skating will be charged at a fee of $25 per session and $30 for non-home club members per session. 

• Guest skaters must be qualified for the skating session on which they wish to skate:

  Star 1 Session -- Skater must be working on Star 1 Tests

  Star 2 Session -- Skater must have completed 2 Star 2 Tests

  Star 3 Session -- Skater must have completed 3 Star 3 Tests

  Star 4 Session -- Skater must have completed 3 Star 4 Tests

  Star 5 Session -- Skater must have completed 1 part of Star 5 Freeskate and 1 Star 6 Test 

• Contact the skater’s coach to ensure that there is space on the session when the guest pass will be used
• Guest Skating Passes can be purchased directly through the PCSC Website under Guest Skating and must be provided at the time of the skate.
• Non-Club members must confirm that space is available on a session by emailing registrar@portcreditfsc.ca. Once confirmation is received, the skater must purchase Guest Passes online once an account has been created on the PCSC website log-in page. Please include the current Skate Canada number in the skater/participant profile as the Skate Canada fee must be paid prior to the session.

 Session Changes

• If it becomes necessary to change the session on which a skater is registered, please contact the registrar at: registrar@portcreditfsc.ca. Changes are subject to availability.
• One session change per skating program will be permitted at no charge.

• Additional session changes will incur the Change Session Fee.
• The difference in program fees must be paid before the skater can switch sessions.
• Session changes as a result of a skater graduating into a higher-level program will not incur a change session fee, but the difference in program fees must be paid before the skater can switch sessions.

 Make-Up Sessions

• “Make-up” sessions are not factored into program fees.  A skater cannot skate another day to make-up for a missed session.
• Scheduled club events (e.g. test days) are calculated into program fees and therefore not considered a missed session.

 Weather Policy

• In cases of inclement weather, check the PCSC website and PCSC Facebook page for updates/information regarding skating cancellation and arena closures.
• No make-up sessions or refund will be provided due to cancelled sessions beyond our control.

COVID-19 Guidelines Effective May 24, 2022

• The PCSC continues to monitor the impact that COVID has on our programming and coaches, and will continue to respond as required. 
• The club continues to follow all Peel Public Health guidelines related to COVID and these guidelines can find at: https://www.peelregion.ca/coronavirus/prevention/#risk
• Masking is not mandatory however PCSC does continue to strongly encourage all skaters wear a medical grade mask to protect themselves and others on the ice. 
• Please be aware that for many of our coaches, coaching at the club is their only source of income, and being sick and unable to coach impacts their livelihood.  As a result, the coaches may ask skaters to wear a mask during private lessons, and/or may maintain physical distancing from unmasked skaters.  Our coaches are all professionals who care for the skaters and will continue to coach to the best of their ability.
• PCSC does ask that skaters continue to screen for symptoms prior to coming to the rink.  Skaters who display any possible COVID symptoms may be asked to either wear a mask or to leave the ice.
• As a reminder, should the skater or a family member be exposed to, or test positive for, COVID, PCSC asks that skaters follow the Ontario guidelines for quarantining and masking.  Current guidelines can be found here: https://covid-19.ontario.ca/exposed?utm_source=mobile-app-organic&utm_medium=referral&utm_campaign=covid-alert-mobile-app-english&utm_content=covidalertapppage-text#symptoms

 Fees

• Please see the program description under “Registration” on our website for current fees. All prices displayed on this website are in Canadian dollars (CAD) and include taxes.
• A Skate Canada fee of $44.00 is required for ALL skaters
• StarSkate Programs (Intro to Development, Junior Development, StarSkate Level 1-5+) -- A mandatory $100.00 Administration fee* will be applied at the time of registration. This Administration fee covers online registration, website hosting, purchase and maintenance of equipment (e.g. training harness) as well as administration and coordination of the program.

• Non-home club members will pay their Skate Canada fee with their Home Club and must pay the $100 PCSC Administration fee upon Program registration.
• Non-residents of Mississauga must pay a Non-resident fee of $60.00 per skater once per skating year (Sept. 1^st to Aug 31^st). This fee is remitted by PCSC to the City of Mississauga on behalf of its non-resident skaters. This fee is not automatically applied. It must be added to your invoice at checkout. If not applied, it will be added to your account and must be paid promptly.

Installments and Pro-Rating (All Programs)

• Installment payments may be available.  At the checkout field, select Payment Option => "Pay by Installments" below your total $ invoice amount.

• Weekly pro-rating will begin after the first week of programs.

Refund and Credit Policy

PreCanSkate/CanSkate/Adult CanSkate:

• Up to one day prior to the program start date: Refund consists of the program fee(s), Non-resident fee (if applicable), Skate Canada fee* less the Withdrawal fee. Refunds will be issued onto the credit card used to complete the registration.  *Skate Canada fee is non-refundable if the skater has already skated earlier during the current season.
• After the program start date, NO refund will be given. Credit will be given for pro-rated program fee(s), less the Skate Canada fee and Withdrawal fee. Pro-rated program fee(s) will be calculated from the date of the written notice.  Credit is not provided for missed sessions or registrations occurring after the program start date.
• A credit may be issued for medical reasons only once PCSC receives a written document requesting a credit due to lost skating time which consists of 4 or more consecutive weeks and accompanied by a doctor’s note. Credit may be given for pro-rated program fee(s) less Skate Canada fee. Pro-rated program fee(s) will be calculated from the date of the written notice. 

StarSkate Programs:  Intro to Development, Junior Development, StarSkate Levels 1-5+

• Up to one day prior to the StarSkate program start date: Refund consists of the program fee(s), Non-resident fees (if applicable), Skate Canada fee*, Administration fee and less the Withdrawal fee.  Refunds will be issued onto the credit card used to complete the registration. *Skate Canada fee is non-refundable if the skater has already skated earlier during the current season.
• After the StarSkate program start date: NO refund will be given. Credit will be given for pro-rated program fee(s), less the Skate Canada fee, Administration fee, and Withdrawal fee. Pro-rated program fee(s) will be calculated from the date of the written notice. Credit is not provided for missed sessions or registrations occurring after the StarSkate program start date.
• A credit may be issued for medical reasons only once PCSC receives a written document requesting a credit due to lost skating time which consists of 4 or more consecutive weeks and accompanied by a doctor’s note. Credit may be given for pro-rated program fee(s) less Skate Canada fee and Administration fee.  Pro-rated program fee(s) will be calculated from the date of the written notice. 

Unanticipated Events

• The PCSC Board reserves the right to decide whether a credit or refund will be provided to members when sessions are cancelled due to unanticipated events. Refunds will consist of session fees plus a Cancellation Transaction Fee of $5.00
• Under exceptional circumstances, the PCSC Board may be required by the Province of Ontario, Skate Ontario and/or the City of Mississauga to reduce the maximum participant number for on ice and/or off ice sessions. Should this occur, the PCSC Board reserves the right to adjust and/or cancel program registration midseason in order to meet new guidelines. 
• Refunds will consist of session fees plus a Cancellation Transaction Fee of $5.00

• A Refund is considered by the PCSC board for extraordinary circumstances and will be decided upon on an individual basis. If granted, money will be paid back onto the Credit Card used at the time of payment on the website or via manual cheque.
• A Credit is considered in the form of a PCSC Gift Certificate which is applied to the member’s account to be used on any future purchase with PCSC.  It is valid for any family member on the account residing at the same address. Credits expire 2 years after the date of issue. Credit unused after 2 years will be applied to the PCSC Bursary Fund. Should membership with the PCSC be terminated for any reason, any outstanding credit becomes null and void.

PCSC 2022-2023 fees:

Skating privileges will be withdrawn for non-payment of fees.